Shipping policy

Last Updated: July 3, 2026

At Nimblebox, we are committed to delivering your order safely and efficiently. This Shipping Policy outlines how we process, ship, and deliver orders placed through our store.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, promotional events, or holidays, processing times may be extended. If there is a significant delay in processing your order, we will make reasonable efforts to notify you.

Shipping Timeframes

Estimated delivery times may vary depending on the destination and shipping carrier. Typical delivery timeframes are:

United States: 5–7 business days
International Orders: 5–10 business days

Please note that these delivery estimates are not guaranteed and may be affected by factors beyond our control.

Shipping Costs

Shipping charges, if applicable, will be calculated and displayed during the checkout process before payment is completed.

From time to time, The Nimblebox may offer promotional free shipping on selected orders or destinations.

Order Tracking

Once your order has been shipped, you will receive shipping confirmation details, including tracking information when available.

Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Nimblebox is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

Although we strive to ensure timely delivery, delays may occur due to factors outside our control, including:

Weather conditions
Customs inspections and clearance procedures
Carrier service disruptions
Public holidays
High shipping volumes

The Nimblebox is not liable for shipping delays caused by third-party carriers or circumstances beyond our reasonable control.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible so we can assist in resolving the issue.

Customers may be asked to provide supporting documentation, including photographs of damaged packages or confirmation of non-delivery.

International Shipping

For international orders, customers are responsible for any applicable customs duties, import taxes, VAT, or other fees imposed by their local authorities. These charges are not included in the purchase price or shipping fees unless otherwise stated.